JConnect FAQ


Profile

How do I edit my profile (including interests)?

Click on 'MY FEED' on the navigation bar. Underneath your picture, you should see a menu with a link to 'Profile.' Click on this, and you'll be brought to a page where you can manage and edit your basic personal information. If you want to edit your interests, notice that there is a tab on the main content panel called 'Interests,' next to the tab 'Edit Profile.' Click on this, and you'll be able to see and edit all of possible interest tags.

How do I modify my profile notifications and email digests?

Click on 'MY FEED' on the navigation bar. Underneath your picture, you should see a menu with a link to 'Profile.' Click on this, and you'll see the main content panel has the tabs 'Notification Settings' and 'Digest.' If you click on 'Notification Settings,' you'll be brought to a page where you can toggle your email notifications, follower notifications, post likes, and other notifications individually on and off. If you click on 'Digest' you'll be brought to a page where you can decide how often you are sent an email digest on each of your individual groups.

Why are my personal profile details not seen by others on JConnect/How do I change my FERPA settings?

The JConnect community contains directory information which is protected under the Family Educational Rights and Privacy Act (FERPA). Under that act, students have the right to have control over the disclosure of personally identifiable information. If you have restricted access to your information under FERPA in the Cornell University Student Center, your photo and profile details have been withheld from the JConnect Community, only your name will be visible to community members. However, if you wish to have your profile active in the JConnect Community and be listed in the Johnson Directory, please check the box on your profile that says “Allow my profile to be shared”. This will remove the restriction from within the JConnect community and restore your profile.


Groups

What are groups, and why should I join a group or add my group on JConnect?

Groups are any collection of Johnson students, faculty, staff, alumni, and others who want a central hub where all members of some student club, social group, office, academic club, study group, or other group can come to discuss group matters and events. JConnect provides groups with a great number of tools for managing group membership, group events and news, sharing information on group events with other groups and community members, managing email digests on group postings, and more. Joining a group on JConnect will give you access to up-to-date information on group events and allow you to communicate with other group members in a 'public' way. Adding your group to JConnect will give you access to these tools.

What are the different types of groups?

A group can be either public or private. If a group is public, then by clicking on '+ Join' on the Discover Groups page any community member can join and immediately begin interacting with the group, posting, and consider themselves a member of the group. If a group is private, clicking on '+ Join' means a community member is requesting membership; existing group managers can either confirm or deny a request for group membership.

How can I join or leave a group?

If a group is public, then by clicking on '+ Join' on the Discover Groups page any community member can join and immediately begin interacting with the group, posting, and consider themselves a member of the group. If a group is private, clicking on '+ Join' means a community member is requesting membership; existing group managers can either confirm or deny a request for group membership. You can also go to a group's page and request membership in a public or private group by clicking on the blue button '+Request to Join' on the upper right side of the content screen.

If you want to leave a group, go to the group page. On the upper right side of the content pane, you will see a green button '✓Member.' If you press this button, you will be asked again, and if you confirm you want to leave, then you will no longer be a member of the group.

How do I add a student who has requested to join my private group?

If you are the owner or manager of a private group, you can confirm or deny admission of students to your group by going to your group page. On the right hand side of the content panel, you will see a section 'Members.' Under this section, you will see 'Show All' and 'Pending' links. If you click on 'Pending,' you'll get a pop-up that lists all community members who have requested membership in your group. Press the green '+Accept' button to add them, or the red 'xDecline' to deny them group membership.

How can I create a group?

Click on 'DISCOVER' > 'Groups' on the navigation bar, and you will be brought to a page with all groups. In the upper right hand corner of the content pane, there is a button 'Create Group.' Click this, follow the instructions, and in three quick steps you can create and manage your very own group! These groups can be for many purposes, ranging from study groups, to social groups, to student clubs and more.

What can I do as an owner or manager of a group?

An 'Owner' is the community member who created a group. An owner can add other members as 'Managers;' only owners and managers have access to Group Manager. On the group manager page, you can see a manager feed, group statistics, all the names of your group members and managers, and you can edit your group's information.

How can I get to the group manager page so I can manage my group?

If you are an owner/manager of a group and want to see tools to manage your group, click on 'DISCOVER' > 'Groups' on the navigation bar, and you will be brought to a page with all groups. You will see three tabs on the content pane, with 'All Groups' as the currently selected tab. Click on the tab next to it, 'My Groups.' Click on the name of the group you want to manage. On this page, on the menu underneath the group photo, the last option is now 'Group Manager.'


Events

What are events?

An event is a lecture, party, networking session, or other type of get-together hosted or organized by a Johnson group. An event is created by a member of some group, and details the location, time, name, contact information, and other details relevant to the event. Events can be shared with one group, or multiple groups. An event shared with a group will appear in the group's 'Upcoming Events' queue. If the event is public it is shared on the 'Events' page with all Johnson Community members. If an event is private, it is shared only with groups chosen by the event creator.

How can I create a new event?

Most events should be created in Campus Groups so that they appear on the school calendar. When you click on the Event tab in JConnect the two buttons: Calendar and Create Event will take you to Campus Groups where you can create an event with the appropriate permissions. If you have an event that is only of interest to your JConnect group and does not need to appear on the school calendar, you can create event from your group page if you have permissions to do so. Find the Create Event hyperlink on the right hand column in the Upcoming Events section. Fill in the appropriate fields, then click submit.

How do I share an event with a group?

When you create an event, it is automatically shared with a group that you specify at the bottom of the event creation form. If you wish to share your event with multiple groups, then after you submit your event you'll be brought to a page which has a bunch of green buttons on the upper right hand side of the content pane. One of these buttons, 'Share This Item,' if clicked on will create a pop-up window with the text box 'Select A Group.' Here, you can enter the names of multiple pre-existing groups that you wish to share your event with.

How can I edit an existing event?

To edit an existing event, find the event on the Events page or in the Upcoming Events queue on your group page, and click on the event name. In the upper right hand corner of the content pane there is a green 'Edit' button. Pressing this will allow you to go back and edit all of your event details.

How are events in Campus Groups and JConnect different?

Events in JConnect are fed from the Campus Groups calendar. If you click on the event link from the events tab, it will take you to the Campus Group event. At this time, Campus Groups calendar is the most official school calendar so most all events should be created in Campus Groups so that they appear in the Campus Groups calendar and also appear in the events tab of JConnect.

How do I share my event in a group feed?

All events for a group (even if the event was created in Campus Groups) will appear in your Group page. You can click on the event to see event details. Within the event details page, click on the Share This Item button. Add something about the event, then click on Add Group to choose one of your groups to share this with.

How do I add more interest tags to an event?

See how do I edit an event.

How can I get my groups events to sync from Campus Groups to JConnect?

Your Campus Group group and the JConnect group must be linked, if your events are not appearing on JConnect, send an email to gm-webhelp@cornell.edu with the name of your Campus Groups group.


News

What is news?

News is informational stories related to Johnson, the Johnson community, and Johnson interests.

How can I create news?

Click on 'News' in the navigation bar. On the upper right side of the content panel, you'll see a green button 'Create News.' This button brings you to a form which you can fill out with information related to the news story. Be sure to post a 'teaser' that tells community members what your story is all about.

How do I make news show up on the JConnect home page?

Only community managers can fill in home page slots; this must be done from the CRM in the section 'Community News.' Click on 'edit' next to the news item. Click on the dropdown menu 'Feature on Home Page - Slot #' and choose slot number 1, 2, or 3 for your news item, save, and you should be able to see the news item on the JConnect home page. Make sure to set an expiration date for the news item if the news will lose relevance soon, as there are only three available slots.

How do I make a news item 'sticky'?

Only community managers have the ability to make a news item 'sticky.' A news item may be made sticky by going in the CRM in the section 'Community News,' and editing the news item you wish to make sticky. There will be a checkbox 'Make Entry Sticky,' and when checked it will cause the news item to jump to the front of the news queue and stay there until the news item's expiration date is reached. Expiration date may also be edited on the edit screen in the CRM. If multiple articles are made sticky, the news items will be listed in descending order by news entry date.

How can I edit an existing news story?

If you are the original creator of a news story, you can edit a news story by going to the 'News' page. Click on the news story you wish to edit, and on the upper right hand corner of the content page, you'll see a green button 'Edit.' Click this, and you'll be able to edit all details of the news story.

What is a news alert?

A news alert is a special, important news item for all members of the JConnect community. There can be only one alert at a time, and it is shown at the very top of the page above the JConnect logo. A news alert can only be added by a community manager.

How can you add a news alert?

A community manager must go to the CRM and in the section 'Community News,' create or edit news story and check the box for alert.

How can I edit/expire a news alert?

A news alert can be edited from the CRM in the section 'Community News.' Click on 'edit' next to the news alert item in order to update the alert information. To expire a news alert, you must edit the news item in the CRM and add an expiration date. After the expiration date is reached, the news alert will no longer be sticky. Alternatively, you can edit the news item in the CRM and uncheck the 'alert' box to keep the news item on the news page but not on the top of all pages.

How do I add my news item to the Community News home page section?

Community Managers can add up to 3 items to the Community News home page. Go to CRM, change your app selector to Motivis Unity, click on the tab for Community News, and select your News item. Then, in the Home Page field select either 1,2, or 3. The news item will stay on the home page in Community News until the expiration date.


Tags

What are tags and how do they work?

A tag is an interest flag attached to events, resources, groups, news, and even people. Tags make it easier for community members having certain interests to find resources, groups, and other materials that are relevant to their interests (which are also indicated by tags). Thus, tags make interest-matching simpler and faster.

What types of tags are there? Why?

There are two types of tags: resources and interests. Interest tags are attached to people, events, news, and groups. Resources tags are attached to resources. Interest tags and resource tags are both broken down into different categories and subcategories. For example: the major interest tag categories include 'Global Interests' and 'Professional Interests.' Subcategories on 'Global Interests' include 'Asia Pacific' and 'Emerging Markets.' Resource categories include 'Career Resources' and 'Program Resources.' These are broken down into further subcategories, for example 'Career Resources' can be broken down into 'Tools,' 'Interviewing,' and others.


Resources

What are resources?

Resources are links to documents, websites, videos, and other materials from the Career Management Center, MBA Programs, and many other sources.

How can you add a new resource?

Only faculty/staff may add new resources. To add a resource, you must go to 'Resources' on the navigation bar. In the middle of the page at the top of the content pane, there is a green button 'Create Resource.' Click on this, and you'll be prompted to fill out a form describing and linking to your resource. You must attach a resource tag to every resource, so make sure you know which resource section/tag you want your resource to end up in.

A quick link is a link that appears in the 'Links' section on the navigation bar. Only community managers may create a quick link to a resource. To create a quick link, you must go to the CRM and find the section 'Community Resources.' In this section you may create a new resource or find an existing resource you wish to quick link. Edit or create a resource, and there will be a checkbox 'Quick link.' Check the box, and the resource will end up in the links section.

Mobile

How do I use JConnect on a mobile device?

Option 1: The site is built using responsive web design so you can open a web browser and navigate to https://johnson.force.com/community and log in using your Cornell credentials. Once you are logged in, don't forget to click on the menu button in the upper right of your browser and click Add Shortcut or Add to Quick Access or Add to Bookmarks.

Option 2: Since JConnect is built on the Salesforce platform, the other option is downloading the Salesforce1 mobile app which allows you to have an icon on your device (Salesforce1) and opens the mobile version of the page.